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Mastering Emotional Intelligence with Two Simple Phrases!

I absolutely LOVED this Inc. article about mastering emotional intelligence with two simple phrases:

“They don’t know” helps you dismiss hurtful comments by reminding you others don’t share your perspective.

“I don’t know” fosters empathy, helping you understand that you can’t fully grasp someone else’s situation or experiences.

Both phrases keep emotions in check, allowing you to build stronger relationships and navigate tough moments with grace, whether in the office or personal life.

https://www.inc.com/justin-bariso/emotionally-intelligent-people-use-2-simple-phrases-to-ignore-hurtful-comments-understand-others-and-build-stronger-relationships/91145040

#thehrlady #ei

With over 30 years in HR and leadership, I help organizations transform workplace culture by aligning values, communication, and accountability.  My training and speaking approach blends experience, data, psychology, and humor to make leadership real, reliable, and realistic—no buzzwords, just practical tools that the every-day human can apply immediately.   Why? Because culture isn’t built by policies—it’s built by consistency, presence, ongoing skill development and true leadership. I teach people to communicate with courage, set boundaries without guilt, and create teams that don’t need a vacation to recover from work.    

 

– Wendy Sellers, The HR Lady®  

 

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Wendy Sellers
Wendy Sellers, known as “The HR Lady®,” is a dedicated HR consultant and business partner of all size businesses, a conference speaker, and management trainer who specializes in understanding the unique culture and goals of organizations in order to improve business outcomes.

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