Mastering Emotional Intelligence with Two Simple Phrases!

I absolutely LOVED this Inc. article about mastering emotional intelligence with two simple phrases:

“They don’t know” helps you dismiss hurtful comments by reminding you others don’t share your perspective.

“I don’t know” fosters empathy, helping you understand that you can’t fully grasp someone else’s situation or experiences.

Both phrases keep emotions in check, allowing you to build stronger relationships and navigate tough moments with grace, whether in the office or personal life.

https://www.inc.com/justin-bariso/emotionally-intelligent-people-use-2-simple-phrases-to-ignore-hurtful-comments-understand-others-and-build-stronger-relationships/91145040

#thehrlady #ei

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Wendy Sellers
Wendy Sellers, known as “The HR Lady®,” is a dedicated HR consultant and business partner of all size businesses, a conference speaker, and management trainer who specializes in understanding the unique culture and goals of organizations in order to improve business outcomes.

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