With over 30 years in HR and leadership, I help organizations transform workplace culture by aligning values, communication, and accountability.
As The HR Lady®, an HR expert, author, speaker, and podcast host, I deliver practical leadership and management training that transforms workplace culture and elevates organizational performance. I hold two master’s degrees, a boatload of certificates, and have been featured in USA Today and International Business Times. Plus, my work as a contributing author has been recognized and curated by the Library of Congress and preserved in the U.S. Copyright Office – from my desk to the nation’s library!
My training and speaking approach blends experience, data, psychology, and humor to make leadership real, reliable, and realistic—no buzzwords, just practical tools leaders can apply immediately. Why? Because culture isn’t built by policies—it’s built by consistency, presence, ongoing skill development and true leadership. I teach people to communicate with courage, set boundaries without guilt, and create teams that don’t need a vacation to recover from work.
Managers are the fulcrum. Gallup estimates managers account for at least 70% of the variance in team engagement across business units.
Engagement and performance follows the manager. If you train anyone, train managers first.
Why does engagement matter? Engagement connects training to retention and revenue.
Gallup reports highly engaged business units achieve 10% higher customer loyalty, 18% higher sales productivity, and 23% higher profitability.
Per Gallup, creating an engaged workplace culture – one that attracts talent and wins customers – isn’t about keeping employees happy.
It’s about aligning them on purpose, performance and what they do best every day!
Ready to build a strong, sustainable culture and an unstoppable team? Concerned with turnover?
Worried about legal risks? Need a bridge between complex policy and people?
