With nearly 30 years in HR and leadership development, I help organizations transform workplace culture by aligning values, communication, and accountability.  

• I’ve trained thousands of managers, HR newbies and business owners to lead with clarity, resulting in 60% higher engagement and 75% lower turnover.  
• My mentoring reduces employee relations escalations by 40%, proving that authentic leadership drives measurable results.  
• My engagement surveys provide real employee feedback to affect positive change (and financial outcomes).

As The HR Lady®, an HR expert, author, speaker, and podcast host, I deliver practical leadership and management training that transforms workplace culture and elevates organizational performance. I hold two master’s degrees, a boatload of certificates, and have been featured in USA Today and International Business Times. My approach blends data, psychology, and humor to make leadership real, reliable, and realistic—no buzzwords, just practical tools leaders can apply immediately.  Why? Because culture isn’t built by policies—it’s built by presence and leadership. I teach people to communicate with courage, set boundaries without guilt, and create teams that don’t need a vacation to recover from work.  

• Managers are the fulcrum.  Gallup estimates managers account for at least 70% of the variance in team engagement across business units. 

• Engagement and performance follows the manager. If you train anyone, train managers first. 

• Why does engagement matter? Engagement connects training to retention and revenue.

• Gallup reports highly engaged business units achieve 10% higher customer loyalty, 18% higher sales productivity, and 23% higher profitability. 

• Per Gallup, creating an engaged workplace culture – one that attracts talent and wins customers – isn’t about keeping employees happy. 

• It’s about aligning them on purpose, performance and what they do best every day!

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