Unlocking Employee Potential Via Improved Communication.

Unlocking Personalities

The Power of Personality Assessments!

Leaders can adapt their communication approach to better engage employees with differing personality types. Start with a deep breathe and preparation. Before any conversation, leaders can pause and ask,

“What does this person need from me to hear me clearly? Then adjust:

For D-style or extroverted personalities:

  • Be direct.
  • Stick to the bottom line.
  • Move quickly.

For I-style or highly social personalities:

  • Use positive energy.
  • Make space for conversation.
  • Connect relationally before diving into tasks.

For S-style or steady, introverted personalities:

  • Slow the pace.
  • Provide context and reassurance.
  • Give them time to respond thoughtfully.

For C-style or analytical personalities:

  • Be thorough.
  • Share data, details, and logic.
  • Allow time for questions.

Great leaders don’t change who they are—they expand their communication toolkit so others can show up at their best.

  • D – Dominance: direct, fast-paced, results-driven
  • I – Influence: expressive, social, enthusiastic
  • S – Steadiness: patient, supportive, relationship-oriented
  • C – Conscientiousness: analytical, detail-focused, precise
Picture of Wendy Sellers
Wendy Sellers
Wendy Sellers, known as “The HR Lady®,” is a dedicated HR consultant and business partner of all size businesses, a conference speaker, and management trainer who specializes in understanding the unique culture and goals of organizations in order to improve business outcomes.

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