Wendy Sellers, Speaker

Three Things Leaders Should Know (in order to get stuff done)

(1) Your personality annoys us

(2) Common sense isn't common and 

(3) You suck at communicating  

This humorous session is about reflecting as a professional and asking the question: "Am I part of the problem?" Employees, managers, and leaders will come out of these events with a new perspective to change their workplace behaviors and actions immediately. 

Participants will learn about the 4 personality styles using the DiSC model and how the differences can cause (and resolve) interpersonal conflict. We will dive into the fact that common sense is actually a set of skills learned by a common group of people and why it is imperative to take away judgment and offer to teach the skills that are lacking. And finally, the concept of active listening through distractions will be spotlighted through a short group activity. (Her leadership book, "Suck It Up, Buttercup" goes a few steps further on this topic.)

Five Ways Our Employees Drive Us Crazy and What To Do About It!

(1) They don't listen 

(2) They make so many mistakes

(3) They have no common sense 

(4) They have an entitlement mentality  

(5) They just don't care   

This is also a humorous session about reflecting as a manager or leader. We will review each point and analyze WHY employees do things to drive us crazy. Hint: It is most likely their manager using ineffective strategies of (1) clear two way communication, (2) training and development methods, (3) making assumptions about their skills, (4) forgetting that it is 2022 not 1990 and (5) not engaging employees effectively.